Click on IT Service Desk and click on New Request

Click on Information Technology

Click on SAP

Click on Access & Technical Support: AUS

Click SAP - Report a Problem

If it's on behalf someone, click on the button on the right hand corner.

Choose the SAP system you are facing the issue in

Fill out the required highlighted information.

Kindly be as descriptive as you can, it helps support team resolve the issue more efficiently.

And click submit.