Troubleshooting and Resolving Trailcore Underbody Drawer Issues

Key steps for resolving underbody draw issues

Step 1 of 16

<p>(If <strong>Trailcore Tray</strong>) Remove the 3 hex bolts holding the bearing plates in place (on both sides of the tray) using a 10mm socket. These are located between the rear chassis mount and bumper.</p><p>This will allow the drawer to be removed.</p>

(If Trailcore Tray) Remove the 3 hex bolts holding the bearing plates in place (on both sides of the tray) using a 10mm socket. These are located between the rear chassis mount and bumper.

This will allow the drawer to be removed.

Step 2 of 16

(If Trailcore Tray) Pull the drawer handle to release the latches, then pull the drawer until the bearing plate assemblies are exposed.

The drawer can now be removed from the tray for assessment.

Step 3 of 16

Handle should move freely with some resistance and able to be pulled with one hand

No resistance likely shows the locking/pull rods have detached from the handle internally

Jamming or very hard to pull likely something has jammed in latch

Step 4 of 16

<p><strong>IF Jammed closed</strong> Push forward firmly on faceplate, while pulling the handle (on each side of the drawer) to help take load off the mechanism allowing the mechanism to disengage fully.</p>

IF Jammed closed Push forward firmly on faceplate, while pulling the handle (on each side of the drawer) to help take load off the mechanism allowing the mechanism to disengage fully.

Step 5 of 16

Ensure nothing has fallen down in front of draw assembly and could be jamming from underneath

Check the dust cover is riveted down securely and is not lifting or getting caught.

Step 6 of 16

<p><strong>If unable to be opened </strong>If the unit has items inside drawer remove items to get access to front</p><p></p><p>If unit has removable floor, follow this step <klink id="17567141-7ec9-4476-a405-1827ff5afda3" step-id="a131cb28-e5e3-4a1d-8f40-35a23154a874">TC - Customer Faceplate Removal</klink></p>

If unable to be opened If the unit has items inside drawer remove items to get access to front

If unit has removable floor, follow this step TC - Customer Faceplate Removal

Step 7 of 16

Once the faceplate has been removed, Ensure the ply is clamped in place correctly.

Step 8 of 16

<p><strong>If latching closed is an issue </strong>inspect front latching point to ensure all fasteners are secure and the "dog bone" has not fallen out / come loose.</p>

If latching closed is an issue inspect front latching point to ensure all fasteners are secure and the "dog bone" has not fallen out / come loose.

Step 9 of 16

Inspect the 'dog bone' to ensure this is tightly secured.

Step 10 of 16

To access the latching mechanism;

Remove all bolts holding the internal cover plates in place with a 5mm hex

These may vary in appearance depending on build date

Step 11 of 16

Ensure the spring is secured in place and the 2 x M8 Bolts are fully tightened.

Step 12 of 16

Once covers are off attempt to simultaneously unlatch both sides by hand to open drawer

This can be done by someone reaching in from each site or by sitting inside drawer.

Step 13 of 16

Latch mechanisms should move freely by hand, Check for anything jamming and ensure springs that pull the latch back are in place

Step 14 of 16

From inside drawer pull on locking rods - if these are extremely loose and can be moved easily lengthways, likely they've jumped from inside the handle mechanism

Likely next steps will be removal of faceplate to access the handle/rod mounting

Step 15 of 16

When closing both latches should click into the latched state with minimal force

Step 16 of 16

If jamming when opening and closing inspect for any visible wear points or signs of damage, Ensure debris or any loose items are removed from internal drawer roller track