Knowby
Sales Activity Report
1
Step 1 of 20
<p>Go into Outbound.</p><p>along the side, click "Reports"</p><p><br></p><p><br></p>

Go into Outbound.

along the side, click "Reports"



2
Step 2 of 20
<p>Click the calendar icon to filter the report down to last weeks data.</p>

Click the calendar icon to filter the report down to last weeks data.

3
Step 3 of 20
<p>Scroll down to the bottom of the page and click "Export Data"</p><p><br></p><p><br></p>

Scroll down to the bottom of the page and click "Export Data"



4
Step 4 of 20
<p>When this pops up, click yes, this will email you the data in an excel spreadsheet</p><p><br></p>

When this pops up, click yes, this will email you the data in an excel spreadsheet


5
Step 5 of 20
<p>Email should come through in a couple mins, download and open file</p><p><br></p>

Email should come through in a couple mins, download and open file


6
Step 6 of 20
<p>Enable editing, then go down to the "Activities" tab at the bottom</p>

Enable editing, then go down to the "Activities" tab at the bottom

7
Step 7 of 20
<p>Select all by clicking button in corner as highlighted, now to unmerge these, click "Merge and Center"</p>

Select all by clicking button in corner as highlighted, now to unmerge these, click "Merge and Center"

8
Step 8 of 20
<p>Now scroll to the bottom of the page and take out the 2 lines shown in the photo.</p><p><br></p>

Now scroll to the bottom of the page and take out the 2 lines shown in the photo.


9
Step 9 of 20
<p>Now sort the "Action" Column from A-Z</p>

Now sort the "Action" Column from A-Z

10
Step 10 of 20
<p>Now sort the "User" Column alphabetically</p>

Now sort the "User" Column alphabetically

11
Step 11 of 20
<ol><li>Select All</li><li><span style="background-color: unset; font-family: Roboto, &quot;Segoe UI&quot;, GeezaPro, &quot;DejaVu Serif&quot;, &quot;sans-serif&quot;, -apple-system, BlinkMacSystemFont; font-size: 20px; text-align: inherit;">Go into the "Data" tab at the top&nbsp;</span></li><li>Click "Subtotal"</li><li>Change it to read as highlighted/Below:</li></ol><p>At each change in ACTION ,</p><p><span style="background-color: unset; font-family: Roboto, &quot;Segoe UI&quot;, GeezaPro, &quot;DejaVu Serif&quot;, &quot;sans-serif&quot;, -apple-system, BlinkMacSystemFont; font-size: 20px; text-align: inherit;">Use function: COUNT</span></p><p><span style="background-color: unset; font-family: Roboto, &quot;Segoe UI&quot;, GeezaPro, &quot;DejaVu Serif&quot;, &quot;sans-serif&quot;, -apple-system, BlinkMacSystemFont; font-size: 20px; text-align: inherit;"></span><span style="background-color: unset; font-family: Roboto, &quot;Segoe UI&quot;, GeezaPro, &quot;DejaVu Serif&quot;, &quot;sans-serif&quot;, -apple-system, BlinkMacSystemFont; font-size: 20px; text-align: inherit;">Add subtotal to: ACTION</span></p>
  1. Select All
  2. Go into the "Data" tab at the top 
  3. Click "Subtotal"
  4. Change it to read as highlighted/Below:

At each change in ACTION ,

Use function: COUNT

Add subtotal to: ACTION

12
Step 12 of 20
<p>From here, click the 2 column</p>

From here, click the 2 column

13
Step 13 of 20
<p>Now add another column to add in the names of the activity's. go down and add the names as shown in photo</p><p><br></p>

Now add another column to add in the names of the activity's. go down and add the names as shown in photo


14
Step 14 of 20
<p>Now, open the Sales Activity Calculator FY25 Excel.</p><p><br></p><p>Add new tab at the bottom and name it with the date (see example 28-04)</p><p><br></p><p>Highlight TEMPLATE page and copy it and paste it onto new tab (28-04)</p>

Now, open the Sales Activity Calculator FY25 Excel.


Add new tab at the bottom and name it with the date (see example 28-04)


Highlight TEMPLATE page and copy it and paste it onto new tab (28-04)

15
Step 15 of 20
<p>first thing we do is find out how many days each person worked</p><p><br></p><p>First place to look for this is on the Bamboo Calendar, note down how many days each sales rep has been at work</p><p><br></p><p>Next, hav a glance over the Movements chat to check that there wasn't anyone away that wasn't recorded on bamboo.</p><p><br></p><p>Put this into the excel&nbsp;</p><p><br></p>

first thing we do is find out how many days each person worked


First place to look for this is on the Bamboo Calendar, note down how many days each sales rep has been at work


Next, hav a glance over the Movements chat to check that there wasn't anyone away that wasn't recorded on bamboo.


Put this into the excel 


16
Step 16 of 20
<p>Now go through and put in how many Sales mins available to date using the table .</p><p><br></p><p>this will set the caculator</p><p><br></p>

Now go through and put in how many Sales mins available to date using the table .


this will set the caculator


17
Step 17 of 20
<p>Now, with the Sales time caculator on one screen and the Outbound Report on the other screen, go through an input the activity numbers, this will calculate a Proactive Sales Time %.</p><p><br></p><p>PLEASE NOTE: If any ph calls/actions have been put in late for the wk before, they will show as for that wk. take these out. also do the same that didnt get entered on that week and had been entered this morning,</p><p><br></p>

Now, with the Sales time caculator on one screen and the Outbound Report on the other screen, go through an input the activity numbers, this will calculate a Proactive Sales Time %.


PLEASE NOTE: If any ph calls/actions have been put in late for the wk before, they will show as for that wk. take these out. also do the same that didnt get entered on that week and had been entered this morning,


18
Step 18 of 20
<p>Highlight the Proactive Sales Time % column and drag across to then sort by Largest to smallest.</p>

Highlight the Proactive Sales Time % column and drag across to then sort by Largest to smallest.

19
Step 19 of 20
<p>Average the Proactive Sales Time % at the bottom but exclude Hayden, Holly and anyone that doesnt work any days that week, out of the average</p><p><br></p>

Average the Proactive Sales Time % at the bottom but exclude Hayden, Holly and anyone that doesnt work any days that week, out of the average


20
Step 20 of 20
<p>Take a snip of this table and send to the sales team as per example</p>

Take a snip of this table and send to the sales team as per example