

Introduction to UNHCRs Refugee Malaysia Website English
This is the newly launched Refugee Malaysia website where you will be able to find information on services available to refugees and asylum seekers.
This is the newly launched Refugee Malaysia website where you will be able to find information on services available to refugees and asylum seekers.
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Step 1 of 20This is the newly launched Refugee Malaysia website where you will be able to find information on services available to refugees and asylum seekers.
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Step 2 of 20To go to the website, key in www.
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Step 3 of 20refugee-malaysia.org in the web browser to load the web page.
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Step 4 of 20This page will appear on the screen. This new website is for all refugees and asylum seekers in Malaysia.
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Step 5 of 20To access the website, you will need a smartphone, tablet or computer, and access to the internet.
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Step 6 of 20The website allows all persons of concern to access updated and reliable information without having to travel all the way to UNHCR Malaysia's office.
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Step 7 of 20If you click on 'Get Support', you will find information on different services available to refugees and asylum seekers.
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Step 8 of 20Please click on each section to access the information you need.
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Step 9 of 20UNHCR will continue to update the website with new and current information.
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Step 10 of 20Please do visit the website regularly for updated information.
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Step 11 of 20Information on the website includes The location of community learning centres for your children Information on health services How to update your contact details and personal information How to register with UNHCR How to register your child's birth Information on returning home or going elsewhere If you have not registered with UNHCR, you can request for an appointment to register as an asylum seeker by filling in the online contact form on the website.
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Step 12 of 20Only apply to register with UNHCR if you had to leave your country and cannot return because of war, violence or very serious violations to your human rights because of your race, religion, nationality, political opinion or membership of a particular group.
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Step 13 of 20And if you cannot or are afraid to return because you will not be able to find protection there, if you click on the 'Contact Us' tab, the contact form will appear.
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Step 14 of 20Please complete this form to Request an appointment for new registration, or to update your personal information.
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Step 15 of 20If you click on 'Notices', you will find important updates.
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Step 16 of 20Always remember that all UNHCR services are free.
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Step 17 of 20If you are asked to pay for any UNHCR service or assistance by UNHCR staff, partners or other refugees, please do not pay, and report the incident to the following address mlslufrd@unhcr.
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Step 18 of 20org You can also report directly to the UNHCR Inspector General's Office in Switzerland to the following address inspector@unhcr.
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Step 19 of 20org or phone at +41227398844.
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Step 20 of 20You cannot get faster services even if you paid. Thank you for watching this video.