Knowby Metalform
Knowby
Vault - Access & troubleshoot the Job Processor
How to remote access into the job processor and run a restart on the VM or the software
How to remote access into the job processor and run a restart on the VM or the software
1
Step 1 of 3
  1. Use remote desktop to access 192.168.16.12

  2. Use the "CoolOrange" password

  3. The "powerjobs" Job processor should be running

2
Step 2 of 3
  1. If it's closed, just restart it from the desktop icon

  2. The cool orange powerjobs software auto starts the Autodesk vault job processor

3
Step 3 of 3
  1. If you still have issues, or if the server is glitched you will need to restart the job processor

  2. It takes about 5 min to restart (just takes a while) but all the software is set to auto open and it should start hitting the queue again