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Metalform

Vault - Access & troubleshoot the Job Processor
How to remote access into the job processor and run a restart on the VM or the software
How to remote access into the job processor and run a restart on the VM or the software
1
Step 1 of 3Use remote desktop to access 192.168.16.12
Use the "CoolOrange" password
The "powerjobs" Job processor should be running
2
Step 2 of 3If it's closed, just restart it from the desktop icon
The cool orange powerjobs software auto starts the Autodesk vault job processor
3
Step 3 of 3If you still have issues, or if the server is glitched you will need to restart the job processor
It takes about 5 min to restart (just takes a while) but all the software is set to auto open and it should start hitting the queue again