Knowby
Resetting your Knowby password

Follow these steps to reset your Knowby password.

Follow these steps to reset your Knowby password.

1
Navigate to [https://knowby.pro/login](https://knowby.pro/login), then click **Continue**

Navigate to https://knowby.pro/login, then click Continue

2
Click **Can't log in to your account**

Click Can't log in to your account

3
Enter your email address, then click **Continue**

Enter your email address, then click Continue

4
A password reset email will be sent to your email address. Check your inbox; if you can not locate the password reset email, please check your junk or spam email folder.

A password reset email will be sent to your email address. Check your inbox; if you can not locate the password reset email, please check your junk or spam email folder.

5
From the password reset email, click the link labelled **Click here**

From the password reset email, click the link labelled Click here

6
Enter a new password, then re-enter the same password as a confirmation.

Enter a new password, then re-enter the same password as a confirmation.

7
Ensure your password meets to the required standard; you will see green ticks next to all of the standards when each specific requirement is met. Then click **Reset password**

Ensure your password meets to the required standard; you will see green ticks next to all of the standards when each specific requirement is met. Then click Reset password

8
Your password has now been reset, click **Back to Knowby Pro Web** to login with your new password.

Your password has now been reset, click Back to Knowby Pro Web to login with your new password.