Knowby
Managing Steps with Thumbnails
Learn how to add, move, delete, merge, and copy steps in knowby. This guide covers step navigation, rearranging steps, and additional options available in AI-generated knowbys.
Learn how to add, move, delete, merge, and copy steps in knowby. This guide covers step navigation, rearranging steps, and additional options available in AI-generated knowbys.
1

In the Steps tab, you will see Thumbnails of steps on the left for navigation.

  • To add a new step, click the "+" button below or above the current step.

2

You can manage steps using the three-dot menu next to the "+" button.

Click it to see the options: 

  • Move up,

  • Move down,

  • Copy step,

  • Replace content (if there is media in the step), and

  • Delete step.

3

Clicking "Move down" moves a step one position lower, and clicking "Move up" moves it one position higher.

4

You can rearrange steps by holding the current step (once the dots on the left appear) and dragging it to a new position.

  • A step media will appear between steps – use it to accurately place your step.

5

In the 3-dot menu, select Copy step. 

Note, that the step will be duplicated with every data it has: media, step text, and forms.

6

In the 3-dot menu, select Replace content. When you select a new media, the system will upload it to the step.

7

To delete a step:

  1. Click "Delete step" in the three-dot menu.
  2. Confirm the action in the pop-up window.
8

In AI-generated knowbys, additional options are available, such as:

  • Merge step with above

  • Merge step with below

9

Use Merge Step when a step is too short or if you want to combine it with the previous or next step.