Expense Manager

The imei Expense Manager portal allows you to analyse and view your Telstra invoices in a user-friendly format.

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Main Dashboard

View the initial dashboard to see trends and insights into the costs associated with the current monthly bill.

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Users

A user is created using the end user’s email address from iControl. This groups all associated services together to show the total cost of ownership for that employee.

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Drilldown

Drag and drop users into specific widgets to trend their data to show historic usage from when they were activated.

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Export Data

Click the hamburger menu in the top-right corner of any widget to export the data or adjust settings.

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Spend Breakdown

Drill into a user’s services by clicking the “i” icon to view a breakdown of their spend, including non-usage costs and other listed charges.

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Customise Dashboard

Customise the dashboard by clicking the hamburger icon to remove dashlets, or drag and drop them to rearrange the layout.

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Add Dashlets

Add new dashlets by selecting them from the available list at the top of the page and clicking Apply.

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Company Cost Analysis

Cost Per Hierarchy Level

Access the Cost per Hierarchy View by navigating to Company Cost Analysis → Cost per Hierarchy View to see your business structure and charges per cost centre.

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Cost Per Hierarchy Level cont'd

Review the hierarchy levels, user view, and phones and services view to see high-level costs for each allocation.

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Division

Drill down into cost centres by clicking the hierarchy levels. If no further levels exist, the user details view will display.

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User

Review employee numbers, phone numbers, and associated service costs. Click hyperlinks on charges to view further charge details.

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Phones (Services)

Use the Phones and Services view to see all services under the account, their associated charges, and the charge categories.

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Advanced Search

Use the Advanced Search function to filter by node, change total categories, or search for specific services or users.

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Cost Categories

Change cost categories to show only mobile services, fixed phones, data networks, or account-level overhead charges.

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Export

Export the Phones and Services view to Excel by selecting Export XLS. If the report exceeds 1,000 lines, retrieve it from the Downloads tab once ready.

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Usage Cost - All Usage

Access Call Records to extract usage for a service within a specific month, including charges for international calling or roaming.

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Filter Usage

Search call records by entering a user’s name (e.g., “Guy”), then click Search to view all related records with session details, dates, and times.

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Filter Usage cont'd

Filter call records further by country of origin/destination, call category, or usage category.

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Other cost details

Open Other Cost Details to view plan costs, add-ons, and account-level overhead charges applied to the bill.

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Filter Cost Details

Search for a specific service to view its plan and add-ons. For example, see if the service is on an Adaptive Essential Plan with additional mobility care charges. Export the data if required.

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Contact the imei Customer Service team or your Service Delivery Manager for further assistance with using the Expense Manager portal.