Knowby
Add a user by email or phone
Invite people to your organisation one by one, by email or phone number, and give each of them a role — Admin or Member.
Invite people to your organisation one by one, by email or phone number, and give each of them a role — Admin or Member.
1
Step 1 of 6

Open Settings (⚙) in the top bar and select Users. Click Add user.

Good to know: Only Admins can add users.

2
Step 2 of 6

Choose how to add people: Add by email, Add by phone or Add by CSV.

Tip: Adding a whole team at once? See the “Add users with a CSV” guide.

3
Step 3 of 6

To add someone by email, enter their First name, Last name and Email.

4
Step 4 of 6

Choose a Role:

  • Member — creates and edits their own knowbys, and reviews others’ if they’re an approver.

  • Admin — full access to all knowbys, users, settings and reports.

Good to know: See the “User roles and permissions” guide for what each role can do.

5
Step 5 of 6

To add more people in one go, click Add another. Then click Add.

Good to know: People join your organisation right away and get an email to set up their sign-in — with SSO or a password.

6
Step 6 of 6

Adding by phone works the same way: choose the country code, enter the phone number and click Add.