Knowby
Guide to Raising a Xurrent Ticket for New or Change Access Requests
1
Step 1 of 4

Click on IT Service Desk and click on new request.

2
Step 2 of 4

Click on Information Technology

SAP

Access & Technical Support: AUS

3
Step 3 of 4

Click on Access Request

4
Step 4 of 4

Fill out the form.

For new user request select the appropriate Worker Type.

Select Yes/No if request is for someone other than yourself.

Add Job Title

Select New for New User and Change for T-Code access request

Select which SAP environment are you requesting for


Select the Functional Area (Optional)

Mention the T-Code if requesting change in access

Mention similar user who has access.

Add additional comments