Knowby
Installation Guide: Pulsar Max & Pulsar Pro
Learn how to install Pulsar Max and Pulsar Pro chargers with ease. Our concise step-by-step knowby covers everything from setup to connection via the myWallbox app, making installation a breeze for both beginners and experts alike.
Learn how to install Pulsar Max and Pulsar Pro chargers with ease. Our concise step-by-step knowby covers everything from setup to connection via the myWallbox app, making installation a breeze for both beginners and experts alike.
1
Step 1 of 27
<ul> <li><p>⚠️ This knowby is intended as a reference for licensed installers and electricians who are fully trained in the handling, care, and operation of electrical equipment only.</p> </li> <li><p>⚠️ Do not attempt to install the Wallbox product shown if you are not a licensed professional.</p> </li> </ul>

  • ⚠️ This knowby is intended as a reference for licensed installers and electricians who are fully trained in the handling, care, and operation of electrical equipment only.

  • ⚠️ Do not attempt to install the Wallbox product shown if you are not a licensed professional.

2
Step 2 of 27

Unbox the Pulsar Max or Pulsar Pro charger.

3
Step 3 of 27

Prepare for installation by gathering necessary tools and equipment.

4
Step 4 of 27

Position the backplate against the wall and use a bubble level to ensure alignment.

5
Step 5 of 27

Mark the spot where the hole needs to be drilled.

Note: Only mark and drill the larger circle (as shown) if you are performing rear connection.

6
Step 6 of 27

Drill the holes and place wall anchors in them.

Note: Before you start wiring, make sure you've turned the power off.

7
Step 7 of 27

Screw the backplate into place.

8
Step 8 of 27

Disassemble the charger layers and disconnect the control board from the power unit.

9
Step 9 of 27

Insert the power cable through the hole and slide the charger onto the backplate.

10
Step 10 of 27

Secure the charger using screws.

11
Step 11 of 27

Identify the connection options:

  • On the right: bottom entry connection
  • On the left: rear entry connection

Ensure adherence to local protections for safety.

12
Step 12 of 27

Take a screenshot for reference.

We'll now guide you through connecting power cables for all configurations, single-phase, and three-phase grids globally.

Note: Regardless of setup, ensure voltage between N and L input terminals never exceeds 264V.

13
Step 13 of 27

Set the current selector on the charger, keeping it below your installation's maximum allowance.

Note: Most support over 32 Amps, often leaving the rotary switch at factory settings.

14
Step 14 of 27

Skip installing a Power Meter for now, as this will be covered in a separate guide.

15
Step 15 of 27

Connect the control board to the power unit using the flat cable.

16
Step 16 of 27

Close the charger and secure screws tightly with a screwdriver.

17
Step 17 of 27

Place the cover frame and secure the screw.

18
Step 18 of 27

Install the cable holder for a neat finish.

19
Step 19 of 27

Activate the charger:

  • Trigger the protections.
  • Observe as the charger LED ring illuminates, indicating activation.
20
Step 20 of 27

Set up the charger using the myWallbox app ↓

21
Step 21 of 27

Download the app, create an account, and sign in.

22
Step 22 of 27

Add the charger manually or by scanning the QR code.

23
Step 23 of 27

Connect to the charger via Bluetooth and, if available, to a Wi-Fi network.

24
Step 24 of 27

Check for and run any software updates.

25
Step 25 of 27

Reboot the charger and unlink it from your account.

26
Step 26 of 27

Verify charger functionality using an EV tester or EV.

27
Step 27 of 27

You've completed the installation of Pulsar Max or Pulsar Pro! Congratulations!