Knowby
Knowby Know-How
How to add a user to the organisation
Learn how to quickly and easily invite users to your organisation in Knowby Pro. This guide also explains the differences between an Admin and a Member role.
Learn how to quickly and easily invite users to your organisation in Knowby Pro. This guide also explains the differences between an Admin and a Member role.
1
To invite a user, you must be an Admin.
Open the Settings menu (cog icon) in the upper right corner and select “Manage Users”.
2
Select “Add user”, then enter the name and email address of the person you want to invite.
3
In Knowby Pro, there are two main user roles:
- Owner/Admin: Has full access to view and manage all knowbys, users, organisations, settings, and analytics, including reviewing and moderating knowbys.
- Member: Can create, edit, and delete their own knowbys, and review others’ knowbys if selected as an approver.
4
Now, choose the user role – Admin or Member – and click "Send" to send the invitation.
5
To check your invitation, go to "Pending invites" in Manage Users. You’ll see a list of users who haven’t accepted the email invitation.
Click info to manage the invitation. You can resend it after 4 hours.